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This was a very clean hotel, with very friendly staff (eduardo) and a beautifull shower. The beds are one of the best i slept in here in peru.
It's... read more recommended to come here with friends and/or family!
Amazing - We stayed here for 1 night before visiting the Machu Picchu. It is an amazing place with great and soft beds, a nice shower and bath and very good service!... read more
In general, would recommend this place.
Very friendly staff - Very nice hotel nicely decorated! Super friendly staff, they help you with everything you ask. Soft beds big rooms big badroom. Also a very nice village would have loved to... read more have stayed even longer!!!!
Lovely hotel - Super good hotel with great hospitality! We stayed for only one night and the staff was super helpful :). We did the check-out before going to Machu Picchu, later we... read more arrived really tired from the hiking and they offering a tea and the sofa for us to relax.
Awesome! - Great location, lovely room and very friendly and helpful staff! We had a great time here and you will too. Breakfast was great despiteva power outage. Shopping is nearby and... read more so is the train station!
Great service and location - Hotel location super close to the train station: beautiful location with views of surrounding mountains. Clean and pristine rooms. Comfy beds esp after a long hike. Next to artesanal market.... read more Front desk clerk Leonidas was very friendly and recommended a great restaurant for lunch. Breakfast was provided by the hotel and fantastic: top floor with eggs and coffee. Fruits. Breads. Fantastic and attentive service by our waiter Fernando. Thank you for taking such good care of us and the info you provided.
Really lovely hotel! The room was comfortable, clean, and pretty! With a gorgeous view. The hotel clerk was very attentive and knowledgeable! And yummy breakfast options. The hotel is at... read more the central of everything! The train station, bus pick up for machu pichuu, shops, and restaurants.
Amazing Experience!! - This was one of the loveliest hotels I’ve ever stayed in. The front desk staff was wonderful, the breakfast was amazing, and the views simply can’t be beat. The spa... read more service was one of the best massages I’ve ever had and they came to us! Thank you so much to Jaya Suite staff for making us feel so at home!
Amazing Stay - We had the most incredible stay at Familia Jaya Suite Machu Picchu. Everyone on the staff was so kind & accommodating. Our room was gorgeous, clean, and had amazing views.... read more Each room you book also comes with a free 15-minute massage, we opted to pay for an hour long session and it was worth every penny! Overall, such an amazing stay!
Great hotel - Comfy space, nice breakfast, would stay again. Ebert assisted us kindly and promptly at breakfast. He was so wonderful! The coffee was deliciously strong, the fresh juice was the best... read more I’ve ever tasted.
Excellent stay, we absolutely loved it. - We throughly enjoyed our stay in Jaya Hotel. We were picked up at the train station by Ebert, he took us directly to our room. This stay felt like a... read more second home, we were greeted kindly by Ebert and the other staff. All of the staff spoke English and Spanish which made communication very easy. They knew us by name and took very good care of us. They helped us get tickets to Machu Picchu and quickly answered our calls for service. I felt like a million dollars, it was amazing! Highly recommend this hotel! Thank you Ebert, you are amazing and deserve a raise for your hard work!
Nice stay at Aguas Calientes - Nice hotel to spend the night before visiting machu Picchu. Very convenient location next to bus & train station. Breakfast was great and starts at 5 am, perfect for anyone... read more visiting Machu Picchu early.
Fantastic! Good Location (nearby good restaurants, train station, market and the city square) room (good bed and amazing bath) and service. Everything perfect, would like to come back and stay... read more more time!
Great stay - Extremely friendly staff, overall simple but nice structure. Rooms are spacious and breakfast room is beautiful. I would recommend to stay! Maybe the hotel can just not play music for... read more breakfast since 5am, the upper floors can hear it a bit. Not a big deal given usually people won’t wake up much later than this to enjoy Machu Pichu.
Great short stay in Agua Calientes - We had to stay in AQ for a night to wait in line for Machu Picchu tickets. Leonidas met us at the train station. Large comfortable room. ... read more Great service and near market and restaurants. Stored our stuff while we went to MP. Note: MP tickets are very difficult to get. Don’t expect to arrive/buy tickets/see MP in the same day.
Good Hotel - Lovely hotel with nice big rooms and central to everything. The 2 gentleman on reception were lovely and so kind. We were met from the train station and taken to... read more the hotel (just a couple of mins walk). The hotel organised a guide for us and Edy was fantastic, he was so passionate about Machu Picchu and his knowledge was great. We organised the guide with the hotel before we arrived but when we arrived they weren't aware we had booked a guide, they sorted it out for us but the communication before hand with booking the guide and then not having one booked was a bit disorganised, but our stay here was very good and we would stay here again if we came back to MP.
My first night after Inca Trail - Excellent bedroom, location and check in counter.
All very clean and I’m good shape.
Very professional and gentle staff.
Perfect location.
Very reasonable price
Breakfast very rich and... read more with plenty of option.
Very recomendable.
You will enjoy more Machu Pichu Pueblo by staying in Jaya Suites
Nice staff - You get what you pay for!
The triple rooms do not have an external window and open into a corridor - this made me nervous travelling alone with my... read more twins as someone could liturally jump in!
The very kind manager moved our rooms so that we had a window but it was super noisy!
The lift was broken - breakfast is on the 7th floor!
The staff were lovely though.